Month-to-month pricing that is always based on the previous two months of ticket volume
Ecommerce: $600 per month
SaaS: $800 per month
Ideal for startups and small businesses getting started with dedicated support.
Ecommerce: $900 per month
SaaS: $1100 per month
For growing businesses, offering optimized rates as your volume increases.
Ecommerce: $1200 per month
SaaS: $1400 per month
Tailored for established companies seeking better value and efficiency.
Custom Pricing
Contact us for a tailored quote.
Enterprise solutions designed for high-volume support needs.
Guaranteed 24 hour or less response time Monday - Friday
Two assigned Evergreen Support agents, ensuring coverage during vacations and sick days
Shared Slack channel for easy communication
Internal process documentation
Personalized escalation plan
Support on any CRM system you prefer
Schedule meetings with the team whenever you need or work with us asynchronously, whichever you prefer!
Flexible month-to-month plans, no long-term contracts
If you realize we are not the right fit at any point during onboarding, we'll refund your $1
No questions asked
1. Pay $1 to get started
2. Schedule your kick off call
3. Provide access to your support systems
4. We begin building your internal documentation based on past support tickets
5. We write draft responses to support tickets for you to review
6. We start responding to customers once you give approval (typically within 7 days)
7. We only bill you for your first month when we start answering customer inquiries directly
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